Norai Drafts

Support

Need a hand?

Email support@norai.com.au. A real person in Australia answers, usually within one business day.

Common questions

Where did my email go?
Into your Gmail Drafts. Open Gmail, go to Drafts, and it's there. If Gmail was already open, reload the page: Gmail sometimes shows an old list until it refreshes.

Did it send anything?
No. It can't. Nothing leaves until you open the draft and press Send.

The fonts look different in Gmail.
Gmail's draft editor shows its own fonts while you edit. The email still uses your colours, logo and layout, and most mail apps show the intended font when it arrives.

Can I send from a different address?
Yes, any address you've added in Gmail under Settings, Accounts, "Send mail as". Type it in the From box.

How do I remove access?
Go to myaccount.google.com/permissions and remove Norai Drafts. To clear your templates from a device, use "Forget everything on this device" in the app.